hou can help?

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Zamedi
Posts: 86
Joined: Thu Jun 22, 2017 6:29 am

hou can help?

Post by Zamedi » Thu Jun 22, 2017 6:57 am

i forgott my pasword,now i wait since 3 days for recouver mail.

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BlitzCraig
Posts: 153
Joined: Tue Mar 14, 2017 12:26 pm

Re: hou can help?

Post by BlitzCraig » Thu Jun 22, 2017 7:59 am

There was a problem with the email recovery system. It has been fixed. If it still does not work, please write here again :)

Zamedi
Posts: 86
Joined: Thu Jun 22, 2017 6:29 am

Re: hou can help?

Post by Zamedi » Thu Jun 22, 2017 8:57 am

i tryed again to get recover mail,nothing comes .

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BlitzCraig
Posts: 153
Joined: Tue Mar 14, 2017 12:26 pm

Re: hou can help?

Post by BlitzCraig » Thu Jun 22, 2017 12:45 pm

I will contact by PM and continue there

Zamedi
Posts: 86
Joined: Thu Jun 22, 2017 6:29 am

Re: hou can help?

Post by Zamedi » Sun Jun 25, 2017 11:12 am

since days i cant log my acc Zamedi, nothing goes! , i hav payd ower 25 euros for pets and backspace! please help me!

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ardesia
Posts: 609
Joined: Wed Mar 15, 2017 9:18 pm
Location: Italy

Re: hou can help?

Post by ardesia » Sun Jun 25, 2017 12:53 pm

Zamedi wrote: Sun Jun 25, 2017 11:12 am since days i cant log my acc Zamedi, nothing goes! , i hav payd ower 25 euros for pets and backspace! please help me!
Zamedi, please check your messages mailbox here in forum (it's a small icon in top right corner of the screen: BlitzCraig probably wrote you a message in order to help you

And please try again the recovery password system: it is working now
ardesia :: Retired Game Master (GM)
Game rules :: Forum rules

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ardesia
Posts: 609
Joined: Wed Mar 15, 2017 9:18 pm
Location: Italy

Re: hou can help?

Post by ardesia » Sun Jun 25, 2017 12:58 pm

Password recovery system:

1. open the game app
2. write your account name in the "login" field
3. write something in the password field
4. the app gives you a "password recovery tool": write YOUR ACCOUNT NAME in it and submit it
5. read your email: you received a mail informing you a password recovery has been attempted. In case you don't see this mail, check your mail spam folder
6. click the link inside the received email
7. you will get an "ok" page, and receive another email with a new password
8. open game app and use that password to login
9. its is suggested to change this new password soon
ardesia :: Retired Game Master (GM)
Game rules :: Forum rules

Zamedi
Posts: 86
Joined: Thu Jun 22, 2017 6:29 am

Re: hou can help?

Post by Zamedi » Sun Jul 02, 2017 5:39 pm

ich hab alles mehr mals verersucht , caa 100x bis heute, nix geht bis heute, Zamedi is nicht zu loggen.:

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Aegis
Posts: 540
Joined: Wed Apr 05, 2017 12:32 pm

Re: hou can help?

Post by Aegis » Sun Jul 02, 2017 7:10 pm

Bist du sicher das du alles gemacht hast wie ardesia oben gesagt hat?

Falls du es gemacht hast und immer noch nicht funktioniert, sag mal im welchen step du nicht weiterkommst.
Aegis :: Retired Senior Game Master (SGM)
Languages: English, Italian, German

FAQ:
http://ov.dmgamestudio.com/viewtopic.php?f=7&t=229
Game Rules:
http://ov.dmgamestudio.com/viewtopic.php?f=7&t=151

Zamedi
Posts: 86
Joined: Thu Jun 22, 2017 6:29 am

Re: hou can help?

Post by Zamedi » Fri Jul 07, 2017 2:38 am

Ich hab alles nach Anweisung gemacht wie an gegeben, ueber 100 x , schade , war mein erster acc hier :(. Aber nu hab ich neuen und besseren :),
wenn nur das mit den in app kaeufen nicht waer,25 euros weg :( .
:evil: :evil: :evil:

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