Bug login

[wedson]

Ola eu ja reportei aqui que quando eu entro no jogo depois de 2minutos ele volta pra tela de login isso e muito chato nao da pra jogar se pode me fala como resolver agradeço

[Aegis]

Try clearing your devices cache

[Max Stone]

Hey there! I cannot seem to be able to log in! I need some assistance ^^

[ardesia]

Hey there! I cannot seem to be able to log in! I need some assistance ^^

Hi Max
Give us some more info: all of your characters? Which kind of error are you getting? Are you certain you typed in names and passwords correctly? Do you have net connection?

[Max Stone]

Yes, I should I know for a fact that I've enter my User and Password. I've tried recovering it and I never get the Emails. My characters name is MaxStone and he's over level 13

[ardesia]

Yes, I should I know for a fact that I've enter my User and Password. I've tried recovering it and I never get the Emails. My characters name is MaxStone and he's over level 13

I had the game system sending you a password recovery email.
Please check your email address (or adresses, if you do not remember which one of them you linked to the account).
Have a look in spam folder as well: recovery mail happens to be filed there.
Let us know if this solved your problem

[Max Stone]

Sadly I cannot find the email My character was level 14 and now im going to have to farm my new character all the way up to fifteen before I can head to the new Area.

[ardesia]

Sadly I cannot find the email My character was level 14 and now im going to have to farm my new character all the way up to fifteen before I can head to the new Area.

I've written you a pm

[redred29]

Um hello there sir Ardesia i would like to say that my account also encountered the same problem and i cant loose my account for it has many valuable items and carries 1m so please if possible could you help me retrieve it

Thanks for your time sir

[ardesia]

Um hello there sir Ardesia i would like to say that my account also encountered the same problem and i cant loose my account for it has many valuable items and carries 1m so please if possible could you help me retrieve it

Thanks for your time sir

There is currently a problem with that map, which is going to be fixed soon. You are not going to loose the account because of that