Items were lost after the server reboot

[yanassnow]

OV Account name: the one you were playing when you encountered the bug.
Time of bug: if possible, use /time in game and report server time when you noticed the bug, otherwise "same time as post" or similar is still very helpful
Where: (where is the bug)
What: (what happened)
Why: (Why do you think this is a bug)
Other comments: (add any other information you think is relevant)
Hello, my name is yanassnow
Some hours ago the game stopped working for plenty minutes, and I couldn't connect to the server. When I returned to the game, I found, that all my actions of last hour of gaming lost, even items I purchased and exp I got. Please give me back at least shouler pads, I hope you'll undestand my problem.
Have a nice time and good luck!

[Aegis]

Please refer to this post:

http://ov.dmgamestudio.com/viewtopic.php?f=2&t=2042