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Yesterday's server problem

Posted: Tue Apr 14, 2020 1:46 am
by Yfars
Yesterday, a server crash occurred, allegedly due to a sudden large load on the server. The servers have already been restored, but during the crash, the data of some players who were in the game at that time received damage. During today, the damage to the players must be repaired by the developer. The administration of the game apologizes and asks to be patient in anticipation of data recovery

Re: Yesterday's server problem

Posted: Tue Apr 14, 2020 2:15 am
by Nada
What data is more likely to lost after this crash?

Re: Yesterday's server problem

Posted: Tue Apr 14, 2020 3:26 am
by Yfars
Nada wrote: Tue Apr 14, 2020 2:15 am What data is more likely to lost after this crash?
The character’s things or characteristics were lost yesterday. There is nothing to worry about, because the server stores backup copies of player data and everything will be restored

Re: Yesterday's server problem

Posted: Mon Apr 20, 2020 6:01 am
by Nada
Why you bother ask players what is lost during the crash when data backup tell everything truth? Like some guy say he lost some cloth but you give him another cloth.

Re: Yesterday's server problem

Posted: Mon Apr 20, 2020 9:14 am
by Yfars
Nada wrote: Mon Apr 20, 2020 6:01 am Why you bother ask players what is lost during the crash when data backup tell everything truth? Like some guy say he lost some cloth but you give him another cloth.
It was required to perform player data recovery in FT and OV and the number of players who have problems is very small, so we can’t restore progress from the backup for all players. But it’s also not possible to find specific players with errors, so we chose only this method. Players will not be able to fool us, we check the backup copies of the players data. I asked the players to describe what exactly they lost just to simplify the search and recovery of data

Re: Yesterday's server problem

Posted: Mon Apr 27, 2020 9:15 pm
by XBL
My friend name is irongrid he had g-vest g-top and explore pants had green Robot and 1 Gunner all skill point 0 and some other missing items I hope you get him back all of his stuff he waited for you to fix but you didn't do he told me to report it

Re: Yesterday's server problem

Posted: Tue Apr 28, 2020 11:04 pm
by compbatant
XBL wrote: Mon Apr 27, 2020 9:15 pm My friend name is irongrid he had g-vest g-top and explore pants had green Robot and 1 Gunner all skill point 0 and some other missing items I hope you get him back all of his stuff he waited for you to fix but you didn't do he told me to report it
Fixed :)

Re: Yesterday's server problem

Posted: Tue Apr 28, 2020 11:54 pm
by XBL
compbatant wrote: Tue Apr 28, 2020 11:04 pm
XBL wrote: Mon Apr 27, 2020 9:15 pm My friend name is irongrid he had g-vest g-top and explore pants had green Robot and 1 Gunner all skill point 0 and some other missing items I hope you get him back all of his stuff he waited for you to fix but you didn't do he told me to report it
Fixed :)
You are nicer then yfars:)

Re: Yesterday's server problem

Posted: Wed Apr 29, 2020 12:30 pm
by Yfars
XBL wrote: Tue Apr 28, 2020 11:54 pm
compbatant wrote: Tue Apr 28, 2020 11:04 pm
XBL wrote: Mon Apr 27, 2020 9:15 pm My friend name is irongrid he had g-vest g-top and explore pants had green Robot and 1 Gunner all skill point 0 and some other missing items I hope you get him back all of his stuff he waited for you to fix but you didn't do he told me to report it
Fixed :)
You are nicer then yfars:)
That is, the fact that you are an irresponsible player who can’t explain anything plainly, but still requires the administration to sort out his problems, doesn’t you care? Once again, you accused the administration of allegedly not fulfilling its duties, although it is not my specific responsibility to develop psychic abilities and identify players' problems, because they believe that instead of solving their problems, they should wait until the administration finds them and solve their problems for them. I fulfilled my duty and informed the game developer about your problem and he fixed it, but you insult me ​​again

Re: Yesterday's server problem

Posted: Wed Apr 29, 2020 5:27 pm
by XBL
Yfars wrote: Wed Apr 29, 2020 12:30 pm
XBL wrote: Tue Apr 28, 2020 11:54 pm
compbatant wrote: Tue Apr 28, 2020 11:04 pm

Fixed :)
You are nicer then yfars:)
That is, the fact that you are an irresponsible player who can’t explain anything plainly, but still requires the administration to sort out his problems, doesn’t you care? Once again, you accused the administration of allegedly not fulfilling its duties, although it is not my specific responsibility to develop psychic abilities and identify players' problems, because they believe that instead of solving their problems, they should wait until the administration finds them and solve their problems for them. I fulfilled my duty and informed the game developer about your problem and he fixed it, but you insult me ​​again
Not gonna say anything about this "...." Anyway my friend irongrid didn't get back his m2 gunner and green robot and g-vest and explore pants not Dean's jeans now you gonna say that he didn't have this stuff but he did weak ago before crash he had g-top and Dean's jeans after 3 days later I gave him explore pants and g-vest now he got only the stuff in that weak I don't understand how the data backup works so I am not gonna judge I just hope you get him back his stuff right before the crash he's green robot he had long Time ago yfars I don't mean to make you mad but it's your job don't tell me that it's not "it is" because you are admin you have to take all our problems and fix them you are an admin and you are the only one that answer