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hou can help?

Posted: Thu Jun 22, 2017 6:57 am
by Zamedi
i forgott my pasword,now i wait since 3 days for recouver mail.

Re: hou can help?

Posted: Thu Jun 22, 2017 7:59 am
by BlitzCraig
There was a problem with the email recovery system. It has been fixed. If it still does not work, please write here again :)

Re: hou can help?

Posted: Thu Jun 22, 2017 8:57 am
by Zamedi
i tryed again to get recover mail,nothing comes .

Re: hou can help?

Posted: Thu Jun 22, 2017 12:45 pm
by BlitzCraig
I will contact by PM and continue there

Re: hou can help?

Posted: Sun Jun 25, 2017 11:12 am
by Zamedi
since days i cant log my acc Zamedi, nothing goes! , i hav payd ower 25 euros for pets and backspace! please help me!

Re: hou can help?

Posted: Sun Jun 25, 2017 12:53 pm
by ardesia
Zamedi wrote: Sun Jun 25, 2017 11:12 am since days i cant log my acc Zamedi, nothing goes! , i hav payd ower 25 euros for pets and backspace! please help me!
Zamedi, please check your messages mailbox here in forum (it's a small icon in top right corner of the screen: BlitzCraig probably wrote you a message in order to help you

And please try again the recovery password system: it is working now

Re: hou can help?

Posted: Sun Jun 25, 2017 12:58 pm
by ardesia
Password recovery system:

1. open the game app
2. write your account name in the "login" field
3. write something in the password field
4. the app gives you a "password recovery tool": write YOUR ACCOUNT NAME in it and submit it
5. read your email: you received a mail informing you a password recovery has been attempted. In case you don't see this mail, check your mail spam folder
6. click the link inside the received email
7. you will get an "ok" page, and receive another email with a new password
8. open game app and use that password to login
9. its is suggested to change this new password soon

Re: hou can help?

Posted: Sun Jul 02, 2017 5:39 pm
by Zamedi
ich hab alles mehr mals verersucht , caa 100x bis heute, nix geht bis heute, Zamedi is nicht zu loggen.:

Re: hou can help?

Posted: Sun Jul 02, 2017 7:10 pm
by Aegis
Bist du sicher das du alles gemacht hast wie ardesia oben gesagt hat?

Falls du es gemacht hast und immer noch nicht funktioniert, sag mal im welchen step du nicht weiterkommst.

Re: hou can help?

Posted: Fri Jul 07, 2017 2:38 am
by Zamedi
Ich hab alles nach Anweisung gemacht wie an gegeben, ueber 100 x , schade , war mein erster acc hier :(. Aber nu hab ich neuen und besseren :),
wenn nur das mit den in app kaeufen nicht waer,25 euros weg :( .
:evil: :evil: :evil: